Question 1 - Why choose QYSMT?
We have over 12 years’ SMT experience and professional sales & Technical teams, offering prompt & reliable service and support to all our customers.
Question 2 - How to find out goods?
You can find the goods in PRODUCTS & SERVICE. You can also contact our sales team (firstname.lastname@example.org) for more items.
Question 3 - Why I don’t have feedback from QYSMT？
Usually we will reply you within 24 hours (Working days), if you don’t have feedback from us, pls resend or call us directly (+86-755-21635007).
Question 4 - How to pay？
T/T, PayPal, Western Union
Question 5 - How to guarantee the goods？
We will inspect the goods at least three times by different people and test them (If necessary) before shipment. Warranty is valid according to different items.
Question 6 - What is the packing looks like？
For small parts, will be packed by foam film and carton.
For big items and equipment, will packed by foam film and wooden case or crate.
Question 7 - How long will it take for delivery？
It depends on the items you need, for more information pls contact sales team.
Question 8 - What to do if I get a wrong items?
Please contact sales team for further procedure.
Question 9 - If the goods I received is not working ?
Please contact the sales and technical team, share details (Description, photos, error information, etc) with us, we will reply you ASAP
Question 10 - The goods faulty during warranty period
Please contact sales team for replacement